Privacy Policy
Data Protection and Privacy for Beller Sliding Puzzle App
This Privacy Policy explains how Beller ("the App") collects, uses, stores, and protects information in connection with your use of the App. We are committed to protecting your privacy and complying with applicable data protection laws, including the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
By using the App, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
1. No Account Required
Beller is designed to operate without requiring user registration or account creation. You can fully use the App without providing any personal information such as your name, email address, or contact details. This minimizes the collection of your personal data.
We do not collect, store, or process any identifying personal data about you unless you voluntarily provide it to us, such as when contacting our support team.
2. Information We Collect
While using our App, we may collect the following types of information:
2.1 Local Device Data
The App may store certain information locally on your device, including:
- Game progress and puzzle states
- Gold coin balance and purchase history
- User preferences and settings
- Game statistics (moves, completion times, etc.)
- Images purchased or created within the App
This data is stored exclusively on your device and is not transmitted to our servers unless you explicitly choose to back it up.
2.2 Technical Information
When you use the App, we may automatically collect certain non-identifiable technical information, including:
- Device model and operating system version
- App version
- General usage patterns and features accessed
- Crash reports and error logs (when voluntarily submitted)
This information is collected in an aggregated and anonymized form, cannot be used to identify you personally, and is used solely to improve the App's performance and functionality.
2.3 Voluntarily Provided Information
If you contact our support team, you may provide us with information such as:
- Email address
- Description of your issue or feedback
- Screenshots or other information relevant to your inquiry
3. In-App Purchases
The App offers in-app purchases through a gold coin system. We do not directly collect or store your payment information. All payment processing is handled by authorized third-party payment providers (such as Apple App Store or Google Play Store).
These third-party providers have their own privacy policies governing their collection and use of your payment information. We recommend reviewing their privacy policies for more information on how your payment data is handled.
4. How We Use Your Information
We use the information collected for the following purposes:
- To provide and maintain the App's functionality
- To save your game progress and preferences
- To process and record in-app purchases
- To improve the App's performance and user experience
- To develop new features and content
- To respond to your inquiries and provide support
- To ensure the security and integrity of the App
We will not use your information for any purpose other than those stated in this Privacy Policy without your explicit consent.
5. Disclosure of Your Information
We respect your privacy and will not share, sell, rent, or disclose your information to third parties except in the following circumstances:
- With your explicit consent
- To authorized third-party service providers who assist us in operating the App, provided they agree to keep your information confidential
- To process payments through third-party payment processors, as described in Section 3
- To comply with applicable laws, regulations, or legal processes
- To protect our legitimate business interests, rights, property, or safety, and those of our users or the public
Any third parties with whom we share information are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
6. Data Security
We take reasonable measures to protect the information collected through the App from unauthorized access, use, or disclosure. These measures include:
- Storing data locally on your device whenever possible
- Using encryption for any data transmitted to our servers
- Implementing secure authentication protocols
- Regular security reviews and updates
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. Data Retention
Since most data is stored locally on your device, you have control over its retention. You can delete this data at any time by:
- Clearing the App's data through your device settings
- Uninstalling the App, which will remove all locally stored data
- Using the "Reset Progress" feature within the App (if available)
Any anonymized technical data collected by us is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
If you contact our support team, we will retain your communication for as long as necessary to address your inquiry and for a reasonable period thereafter for record-keeping purposes.
8. Your Data Protection Rights
Under UK data protection laws, you have the following rights regarding your personal information:
To exercise any of these rights, please contact us using the contact information provided in Section 11. We will respond to your request within one month of receipt.
9. Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information.
Parents or guardians who believe their child has provided information through the App may contact us to request removal of such information.
10. Third-Party Links and Services
The App may contain links to third-party websites or services. This Privacy Policy does not apply to such third parties, and we are not responsible for their privacy practices.
We encourage you to review the privacy policies of any third-party websites or services you visit.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
If you believe we have not addressed your concern in a satisfactory manner, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the App after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.